Shipping policy

At Apex Lenses, we work hard to get your order processed and shipped as quickly as possible.

Processing Times

Most standard orders ship within 1 to 2 business days using the shipping service selected at checkout.

Custom prescription and made-to-order items require additional production time.

Custom Prescription & Lens Orders

Custom lenses and prescription orders typically ship within 1 to 3 weeks, depending on the lens type and options selected.

Most prescription orders are completed and shipped within 7 to 10 business days, but some specialized lens configurations may require additional processing time.

Shipping Methods

Shipping rates and delivery estimates are calculated at checkout based on your selected shipping method and destination.

Delivery Times

Delivery times vary depending on the shipping service chosen at checkout. Please note that delivery estimates shown at checkout are provided by the carrier and do not include processing time.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.

Shipping Delays

While we do our best to meet all shipping timelines, delays may occur due to factors outside our control, including carrier delays, weather, or peak shipping seasons.

Incorrect Address Disclaimer

Please ensure your shipping address is entered correctly at checkout. Apex Lenses is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Questions

If you have any questions about your order or shipping timeline, please contact us at support@apexlenses.com